We are tracking an issue affecting the issuance of Nota Fiscal de Serviço eletrônica (NFS-e) under the national standard (Padrão Nacional) in São Paulo, specifically for transactions where the service taker, acquirer, and recipient are all located abroad.
The Secretaria-Executiva do Comitê Gestor da NFS-e (SE/CGNFS-e) has confirmed that no indop (indicador de operação) code currently exists to cover a scenario in which the taker, acquirer, and recipient are all foreign parties. Because indicating the indop is mandatory under the national technical documentation, invoices carrying IBS and CBS data cannot currently be issued for these fully cross-border cases. This is a pending definition at the national level from the tax authority — not a fault within Brinta's platform.
Who is affected: Customers attempting to issue NFS-e in São Paulo for services where all parties (taker, acquirer, and recipient) are outside Brazil.
Not affected: Transactions where at least one party is resident or domiciled in Brazil continue to issue normally, using indop 100301 (acquirer's principal domicile) or 100302 (recipient's principal domicile).
We are following up with the authorities for a resolution and will update this incident as more information becomes available.